Privacy policy
1. Overview
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely via third-party payment providers)
Non-Personal Information
- Browser type and version
- Device information
- IP address
- Website usage behavior (pages visited, time spent, etc.)
3. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide shipping and tracking updates
- Offer customer support
- Improve website performance and user experience
- Send promotional emails (only if you opt in)
- Prevent fraud and ensure transaction security
4. Payment Security
We do not store full payment card information on our servers.
All payments are processed through secure third-party payment gateways that comply with PCI-DSS security standards.
5. Cookies and Tracking Technologies
We use cookies to improve user experience and analyze website traffic.
Cookies may be used to:
- Remember user preferences
- Track website performance
- Improve marketing effectiveness
You can disable cookies in your browser settings at any time.
6. Data Sharing
We do not sell or rent your personal data.
We may share necessary information only with:
- Payment processors
- Shipping carriers
- IT and hosting service providers
- Legal authorities when required by law
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications
9. Data Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
10. Third-Party Services
We may use third-party services such as payment processors, analytics tools, and shipping providers. These services have their own privacy policies.
11. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
Email: info@snuggleying.com
Phone: +1 330-720-0159